WatchGuard WGNV5201 warranty/support extension 1 year(s)

24 x 7 TECHNICAL SUPPORT
No matter which WatchGuard network security appliance you buy, your support needs will be covered 24 x 7 by our in-house team of highly trained technical experts.

HARDWARE WARRANTY
WatchGuard’s hardware warranty includes advance hardware replace-ment to ensure that a replacement appliance is shipped immediately if a fault is identified.

SOFTWARE UPDATES
WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.

 

• Round-the-clock technical support comes standard with all appliances
• Important software updates. Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active
• Platinum level support allows organizations with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products
• Minimize downtime in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance
• You never have to go it alone. Additional Support offerings include Remote Installation Services