Ruckus WatchDog End User Support For Ruckus ZoneFlex R550 Ruckus Wireless offers quality, knowledgeable and responsive worldwide support. Ruckus has a new support offering branded "WatchDog": to better meet customers & partners most demanding needs and increase their ease of doing business. Ruckus offers 3 WatchDog support options: - Partner WatchDog Premium support is purchased by Ruckus qualified VARs who provide level 1 & 2 support. - WatchDog Premium support can be purchased by customers from authorized partners. Support is directly provided by Ruckus. - WatchDog AP Advanced Hardware Replacement is a separate support option that can be used by either customer or partners requiring advanced replacement.
Products specifications
| Attribute name | Attribute value |
|---|
| Service time (hours x days) | 24x7x365 |
| Number of years | 1 year(s) |
| On-site support | Y |
| Phone support | Y |
| Web support | Y |