When you operate around the clock, 7 days a week, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 24 hours per day, 7 days a week, including HP holidays. And when dealing with defective storage media, you maintain control of your sensitive data.
Products specifications
| Attribute name | Attribute value |
|---|
| Coverage details | 7 days a week - 24 hours |
| Response Time | 4 hour response |
| Type | On-site |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 5 years |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Additional support option | Defective media retention |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7 |
| License quantity | 1 license(s) |
| On-site support | Yes |
| Support type | Onsite repair |