HP 4y 24x7 Coverage 6hr Response Call To Repair RPOS Hardware Support

HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.

 

• Remote problem diagnosis and support
• Onsite hardware support
• 6-hour call-to-repair time commitment
• Materials
• Enhanced parts inventory management
• Coverage includes up to 6 POS peripherals
• Upfront audit
• Work to completion
• Escalation management
• Access to electronic support information and services
• Electronic remote monitoring and support, standard configuration