When operate on an extended schedule, 7 days a week, you can't wait for your Point of Sales Solution to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.
Products specifications
| Attribute name | Attribute value |
|---|
| Coverage details | 7 days a week - 13 hours |
| Response Time | 4 hour response |
| Type | On-site |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Duration | 4 years |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
| Number of years | 4 year(s) |
| Support type | Onsite repair |