HP 3 year Return to Depot Hardware Support Service

HP Hardware Support Offsite Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. HP offers service levels with flexible shipment options to the HP designated repair center.^[1]

 

• Remote problem diagnosis and support
• Offsite support and materials
• Return shipment
• Shipment to the HP designated repair center
• Turnaround time
• Coverage window