HP 3 year Next Business Day Response Onsite w/Defective Media Retention NB Solution Support

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day^[1] Onsite Solution Support with Defective Media Retention. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

 

• Remote problem diagnosis and support
• Next business day^[1] onsite hardware support
• Replacement parts and materials included
• Formal escalation procedures and management
• Access to electronic support information and tools
• HP remote system access and support
• Accidental Damage Protection