HP 3 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB HW Supp

HP 3 year Active Care Next Business Day Response Onsite w/Defective Media Retention NB HW Supp. License quantity: 1 license(s), Number of years: 3 year(s), Type: On-site
Manufacturer: HP
SKU: 6613428
Manufacturer part number: U18J8E
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Fast response times: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements. Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair. High device uptime: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Products specifications
Attribute nameAttribute value
Response TimeNext business day response
Place of serviceRemote and Onsite
Service methodOnsite and Predictive Support
Additional support optionDefective media retention
TypeOn-site
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration3 years
Care Pack typeElectronic
Coverage period36 month(s)
Warranty typeS
Features
Number of years3 year(s)
License quantity1 license(s)
On-site supportY
Service typeNext Business Day
Supplier features
Support typeActive Care
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Products specifications
Attribute nameAttribute value
Response TimeNext business day response
Place of serviceRemote and Onsite
Service methodOnsite and Predictive Support
Additional support optionDefective media retention
TypeOn-site
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration3 years
Care Pack typeElectronic
Coverage period36 month(s)
Warranty typeS
Features
Number of years3 year(s)
License quantity1 license(s)
On-site supportY
Service typeNext Business Day
Supplier features
Support typeActive Care
Product tags
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