HP 3 year 4 hour Onsite 13x5 Hardware Support for PageWide Pro 452/552

When you operate on an extended schedule, you can’t wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service ^[1]. This service is available 13 hours per day during extended local business hours, and the standard local work week, excluding HP holidays.

 

• Remote problem diagnosis and support
• Onsite hardware support
• Materials
• Coverage window
• Onsite response time for hardware support
• Work to completion
• Escalation management
• Access to electronic support information and services
• Electronic remote monitoring and support, standard configuration