HP 2 years Priority Management PC 5000+ seats SVC for PPS PC Products

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.^[1]

 

• Technical support design for IT
• Global experience
• Direct access
• Online case management tools
• Assigned support contact
• Proactive support plan
• Problem management
• Parts prioritization
• Performance management