HP 2 year Shared Hardware Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 Plus

HP 2 year Shared Hardware Support w/Parts/DMR and 2 onsite visits p/year for Latex R1000 Plus. Support type: Exchange w/HP Onsite, Place of service: Onsite, Warranty coverage: In warranty
Manufacturer: HP
SKU: 7467085
Manufacturer part number: U41JRE
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Shared Support Service for Large Format Production Printing Solutions provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.

 

  • Reduce downtime by self-repairing issues
  • Remote access
  • Part replacement
  • Limited next business day onsite hardware support
  • Defective media retention
Shared Support Service for Large Format Production Printing Solutions provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.

 

  • Reduce downtime by self-repairing issues
  • Remote access
  • Part replacement
  • Limited next business day onsite hardware support
  • Defective media retention
Products specifications
Attribute nameAttribute value
Response TimeNext business day response
Place of serviceOnsite
Service methodPart exchange and Onsite
Additional informationLimited onsite visits
Additional support optionDefective media retention
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration2 years
Care Pack typeElectronic
Coverage period24 month(s)
Warranty typeS
Logistics optionsParts shipped next business day
Supplier features
Support typeExchange w/HP Onsite
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Products specifications
Attribute nameAttribute value
Response TimeNext business day response
Place of serviceOnsite
Service methodPart exchange and Onsite
Additional informationLimited onsite visits
Additional support optionDefective media retention
Warranty coverageIn warranty
Coverage detailsStandard workdays - 9 hours
Duration2 years
Care Pack typeElectronic
Coverage period24 month(s)
Warranty typeS
Logistics optionsParts shipped next business day
Supplier features
Support typeExchange w/HP Onsite