HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | Next available agent |
| HP segment | Business |
| Place of service | Remote |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Phone |
| Additional information | Covers 1000+ seats |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
| License term in years | 1 year(s) |
| Support type | Priority support |