Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Products specifications
| Attribute name | Attribute value |
|---|
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Warranty type | P |
| Response Time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Coverage details | Standard workdays - 9 hours |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Logistics options | Courier pick up and return |
| Number of years | 1 year(s) |
| License quantity | 1 license(s) |
| Support type | Pickup and return |