- Free-up internal resources to focus on other business critical equipment. - Guaranteed Ergotron certified technician performing work. - Guaranteed Ergotron certified parts. - More equipment uptime with guaranteed next business day onsite response. - Access to Ergotron Customer and Technical Support for all product related issues. - Consistent service delivery across all Ergotron products. - Mitigate risk. - Post warranty product protection. - Longer life of equipment and components.