Ten-unit minimum, price is per unit, 12-month duration, Post Sale purchase All services conducted by a trained and certified service provider. Service work performed during standard local business hours, Monday through Friday excluding Holidays. After-hours service available—please contact Ergotron for details Service Includes: - Next Business-Day Service - Access to Ergotron Customer Support - In-Warranty Expedited Support - Post-Warranty Expedited Support - Ergotron Certified Parts - Mechanical Coverage - Preventive Maintenance Visit