Cisco

Cisco Solution Support. Product type: Upgrade

Cisco Solution Support. Service time (hours x days): 8x5

Cisco Software Support Service (SWSS). Number of years: 3 year(s), Service time (hours x days): 24x7x365

Cisco Software Application Service plus Upgrades (SASU)

Cisco SMARTnet Extended Service. Number of years: 1 year(s), Service time (hours x days): 8x5, Next Business Day (NBD)

Cisco Hardware Replacement. Service time (hours x days): 24x7, Response time: 4 h