Cisco Software Application Support

Cisco Software Application Support (SAS) enables you to maximize the value of your application technology by providing around-the-clock access to technical support and application software updates. This service offers unique features for Cisco application software beyond SMARTnet or SP Base support. Cisco Software Application Support (SAS) includes 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor releases for the software application—all for one annual fee.