Arcserve Arc BK 19 CL AGT FR WIN PRD+ 1Y ENT MNT 1 license(s)

Maintain control over backup operations with enterprise maintenance for Arcserve ARC BK 19 client agents on Windows production systems. This 1-year service term is aimed at infrastructure teams that need support coverage aligned to operational windows, incident handling, and recovery readiness. The service includes 8 x 5 support with a 4-hour exchange response, giving teams a clear support path when issues affect backup agent performance or service continuity. For organizations running production workloads on Windows, that kind of defined coverage helps reduce uncertainty and keeps support expectations tied to measurable response timing. This maintenance offering is a practical fit for environments where backup agents are part of a broader recovery strategy and downtime carries real cost. It supports the installed base with a service structure that is easier to budget, easier to administer, and more appropriate than relying on reactive break-fix handling alone.

Ideal For
- Supporting Arcserve backup agents in Windows production environments
- Maintaining backup continuity for enterprise recovery operations
- Covering a deployed Windows-based backup agent with annual support
- Reducing downtime exposure for infrastructure teams with defined response timing

 

• 1-year enterprise maintenance term
• 8 x 5 support coverage
• 4-hour exchange response time
• Windows platform support
• Phone support included
• Exchange service main type
• Production environment coverage
• Protect Windows backup operations with 1 year of enterprise maintenance